Revision Date: September 14, 2021

Privacy Policy

FACTS WHAT DOES GREENARROW LOANS DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit scores
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Greenarrow Loans chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Greenarrow Loans share? Can you limit this sharing?
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.
Yes No
For our marketing purposes -
to offer our products and services to you
Yes Yes
For joint marketing with other financial companies Yes Yes
For our affiliates' everyday business purposes -
information about your transactions and experiences
Yes No
For our affiliates' everyday business purposes -
information about your creditworthiness
Yes Yes
For our affiliates to market to you Yes Yes
For non-affiliates to market to you Yes Yes
To limit our sharing Call (877) 596-1340, or Login to into your account here. Once logged in select the Customer Profile tab, and then select the Opt-In and Privacy Setting section.

Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Questions? Call (877) 596-1340 or go to greenarrowloans.com
Who we are
Who is providing this notice? Greenarrow Loans a business wholly-owned by the Big Valley Band of Pomo Indians of the Big Valley Rancheria, is providing this privacy policy.
What we do
How does Greenarrow Loans protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Greenarrow Loans collect my personal information? We collect your personal information, for example, when you:
  • Open an account or deposit money
  • Pay your bills or apply for a loan
  • Use your credit or debit card
Why can't I limit all sharing? Federal law gives you the right to limit only:
  • Sharing for affiliates' everyday business purposes information about your credit worthiness
  • Affiliates from using your information to market you
  • Sharing for non-affiliates to market to you
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
  • They can be financial and nonfinancial companies. Our affiliates include other business entities of the Big Valley Band of Pomo Indians of the Big Valley Rancheria.
Non-affiliate Companies not related by common ownership or control. They can be financial and non-financial companies, and may include service providers, data processors, advertisers, and other companies that provide financial services.
Joint marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you.

System is temporarily down.

We are not processing any payments today.

System is temporarily down due to maintenance.